"The Come Back Effect: how hospitality can compel your church's guests to return," written by Jason Young & Jonathan Malm, is a good, practical read for those involved with church ministry. So much is covered in this book as far as all that is observed during a visit, things that may be overlooked by individuals who are there all the time and the importance of first impressions. What is stressed and is important to remember is that people, the relationships, play such a huge role. The church is not the building, but the people, WE need to BE the church. This isn't to say that the church and the physical environment doesn't play a role and isn't important, it is, it all is; however, individually we need to be aware of ourselves. We need to think about how body language, being in the moment and really letting Jesus shine through us. This is a great read that is filled with practical tips and things that may not necessarily be thought, but are most definitely important.
*Thanks to the Baker Books Blogger Review Program for the complimentary copy of this book.*